Five Star Service: How to deliver exceptional customer service Kindle Edition
by Michael Heppell
English | 2015 | ISBN: 1292100206 | 297 Pages | PDF | 6 MB

Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!