Last updated 10/2021MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 200.61 MB | Duration: 1h 29m
Learn the powerful and effective Five Step Process to effectively de-escalate an angry confrontation
What you'll learn
Master skills to calm an angry person down
Learn to identify the root cause of a person's anger
Develop the skills to work toward an amicable resolution
Prevent verbal assaults from escalating out of control
Freedom from reacting defensively to other people's outbursts
Reduce the intensity of a confrontation
Enjoy improved relationships
Gain greater self-awareness and life skills
Reduce stress levels
Enjoy greater sense of peace
Gain the respect of others
Be a role model
Requirements
A desire to know how to quickly defuse another person's anger
A desire to stop angry people negatively impacting your life
A willingness to learn and implement what you learn
Pen and paper
Description
This course teaches the 5 key steps that you need to follow when you are confronted by an angry person.