Jul

12

2022

Constructive Feedback: Manager'S Step-By-Step Guide

Laser 12 Jul 2022 05:25 LEARNING » e-learning - Tutorial

Constructive Feedback: Manager'S Step-By-Step Guide
Last updated 12/2021MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 220.14 MB | Duration: 1h 21m

Learn the fundamentals and specific steps for providing constructive feedback to improve staff performance and behaviour

What you'll learn
You will be able to confidently follow the framework for delivering constructive feedback to staff.


You will be able to effectively discuss performance and/or behavioural issues with staff.
You will recognize why you somes delay providing feedback.
You will understand where constructive feedback fits within the framework of progressive performance management.
You will learn what the most common coaching pitfalls are the many managers fall into and that you need to avoid.
You will be given a list of some of the most common core reasons for employee under-performance.
Provide effective constructive feedback, and you will encourage effort, enhance performance, increase efficiency, reduce mistakes, and accelerate staff careers.
PLEASE NOTE: the principles taught in this course are common practice in Australia, New Zealand, United States, and some other countries. Based on what country you work in, you may need to adapt some of the content to the common practices and requirements of that country.
If you already have extensive experience in providing constructive feedback
Requirements
To qualify for this course you need to have staff that you manage, or aspire to be in a leadership position. Regardless of whether you have only one direct report, or many, the training in this course is equally applicable.
Description
The main focus of this course is a step by step guide for providing constructive feedback to staff as a means of addressing under-performance and/or behavioural issues. Framing the p focus of this training is an overview of additional leadership skills that build on constructive leadership abilities to help to ensure the desired outcomes are achieved:You will learn how important it is to be aware of, and work within the guidelines of, your company disciplinary policies.The course also gets you thinking about complimentary skills you should possess that will ensure you present your concerns in a non-biased, caring, and effective manner.This course offers an awareness of why constructive feedback is often ineffective and does not deliver the desired results.This training also touches on the importance of identifying the root cause of an issue, and not just dealing with the symptoms. Leaders somes delay providing feedback and there are a multitude of reasons as to why this might happen. You will be invited to do some self-analysis and consider whether any of these self imposed limitations might apply to you.This course is all about Constructive Feedback, designed to addresses performance areas or behavioural standards in need of improvement. It is an essential complement to Positive Feedback designed to reinforce desired behaviours and/or performance. The course includes exercises that you are invited to complete so that you can test your knowledge and understanding, and there is also an Action Plan to keep you on track with 'how and when' you acknowledge your staff efforts and achievements. Please note that this course offers a full 30-day money back guarantee.

Overview

Section 1: Introduction

Lecture 1 Welcome

Lecture 2 Course Overview

Lecture 3 The Section 1

Section 2: Step-by-Step Guide To Delivering Constructive Feedback.

Lecture 7 Constructive Feedback Step-by-Step Form

Lecture 8 Delivering Constructive Feedback

Lecture 9 Constructive Feedback Framework

Lecture 10 Step 1 is to pre-plan

Lecture 11 Explain The Specifics

Lecture 12 It's To Engage In Conversation

Lecture 13 Control Your Emotions

Lecture 14 Explain Consequences Of Their Actions

Lecture 15 How Good Are You At Communicating

Lecture 16 Collaborate On A Course Of Action

Lecture 17 Training, Tools and a -line.

Lecture 18 It's A Bond

Lecture 19 Section 2 Summary Constructive Feedback Guide

Lecture 20 Exercise - Section 2

Section 3: Common Pitfalls You Need To Avoid

Lecture 21 Pitfalls Managers Need To Avoid

Lecture 22 Common Management Pitfalls

Lecture 23 Disengagement From Staff

Lecture 24 Section 3 Summary

Lecture 25 Exercise - Section 3

Section 4: Why Aren't Performance Issues Addressed

Lecture 26 Failure To Address Brewing Issues

Lecture 27 Why Brewing Issues Are Ignored.

Lecture 28 Declare War On Your Stumbling Blocks

Lecture 29 Section 4 Summary

Lecture 30 Exercise : Section 4

Section 5: Why Employees Somes Perform Poorly

Lecture 31 Employee Performance Issues

Lecture 32 Why Do Employees Somes Perform Or Behave Poorly

Lecture 33 Is It For A Reality Check

Lecture 34 Section 5 Summary

Lecture 35 Exercise : Section 5

Section 6: Performance Management - The Big PIcture

Lecture 36 Disciplinary Policies And Procedures Documents.

Lecture 37 Performance Management Levels

Lecture 38 Section 6 Summary

Lecture 39 Exercise - Section 6

Section 7: Congratulations

Lecture 40 Wrap Up

Lecture 41 Bonus Lecture

Middle management: managers - supervisors - team leaders.,Employees who aspire to a management position.,Managers in training.,Anyone is a leadership position who needs/wants a refresher on how to provide effective constructive feedback.,This course is not designed for: 1. leaders who already have extensive practical experience and knowledge in this area 2. Students who are not prepared to appreciate that they may need to adapt the recommended process to the work practices and rules of the country they work in.

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