Operational Excellence Foundations
MP4 | Video: AVC 1280x720 | Audio: AAC 48KHz 2ch | Duration: 1.5 Hours | 676 MB
Genre: eLearning | Language: English

Operational excellence (OpEx) is key to a company's competitiveness. Done correctly, it can improve your organization's processes, products, and services, and increase and sustain its competitive advantage. This course provides a foundational knowledge of operational excellence and its impact on how a company manages its operations. Dr. Richard Chua, an OpEx consultant, professor, and certified Lean Six Sigma Master Black Belt trainer, starts with key concepts like variation and lean principles. He then covers best practices and pitfalls, such as understanding the voice of the customer, building quality at the source, and eliminating variation. He covers methodologies such as value stream management, Kaizen, and Six Sigma, and helps you choose the right one for your application. At the end of the course, you should be able to translate the principles of operational excellence to the management and control of your daily work.