What you'll learn:
Definition and principles of Lean
How to define the problem and explore its root cause
What are the 8 wastes and how to identify them
How to effectively use 5WHY, Fishbone and Impact/Effort Matrix
How to draw a Process Map
What are Kaizen, Jidoka, Just-in-time and Heijunka
Pillars of the Toyota Production System
The importance of Standard Work
The possible causes of failure in implementation
How to implement Lean in the Shared Services Center
Requirements:
No experience needed, you will learn about lean methodology and continuous improvement. This course will equip you in tools that are ready to use in practice.
Description:
An introduction to Lean concept and methodology, with ready to use plan on implementing lean in the organization. Focusing on Shared Services and the business, this course provides real-life examples and tools to use in practice. Whether you know something about continuous improvement or it's a new topic for you, upon completion you'll get an understanding and, hopefully, become inspired to analyze and implement the solutions you've come up with. By identifying the problem, brainstorming sessions and team collaboration, the improvement is around the corner. Building lean mindset is a long journey, but without taking the first step - you will not make it happen. Leaders must believe in people, and listen to their ideas and address their needs. It is people who are the core of effective change. Join this course if you'd like to learn about the tools and techniques, or if, as a leader in your organization, you wish to implement lean management to increase the quality of the services you provide. With my knowledge, experience, and passion, I invite you to this course and hope you'll be inspired to implement the know how you'll get into practice. Please do not hesitate to ask questions, actively participate in discussions, or share valuable feedback. Thank you!
Who this course is for:
Whether you're at the beginning of your career or already working in the Shared Services Center, HR or any other business, this course is for you. At each stage of your career, there is a space for improvement with Lean. Also, if you're a leader and you're looking for a step-by-step plan with clear explanation of its objectives - this is the course for you as well.
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