Many people have a love-hate relationship with email. Studies have shown that the average businessperson spends more than a dozen hours a week writing emails. Every detail, from grammar to tone to timing, impacts your reputation and personal brand. Join Dr. Daisy Lovelace as she shares tips to strengthen your email skills and shape a positive online reputation.

Topics include:

• Considering your recipient
• Editing your email
• Communicating with your recipient
• Choosing a subject line
• Using approachable language
• Using BCC
• Reader-friendly formatting
• Striking the right tone
• Rarely replying-all
• Phrases to avoid