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Genre: eLearning | Language: English + Subtitles | Size: 1.39 GB

No special requirements or prerequisites, but general knowledge about business would facilitate learning.

Business Analysis Certification Program (IIBA - ECBA Certification)
What you'll learn

Recognise behaviors associated with learning, creative thinking, and visual thinking skills

Identify behaviors associated with conceptual and systems thinking skills

Recognise effective decision-making and problem-solving skills

Recognise attributes of effective analytical thinking skills

Understand behaviours associated with effective teamwork, facilitation, and teaching

Recognise the traits of an effective leader and negotiator

Recognise attributes of effective interaction skills

Understand factors that may inhibit effective communication

Identify characteristics of effective verbal communication

Identify characteristics of effective nonverbal communication

Identify characteristics of effective written communication

Identify characteristics of effective listening

Recognise attributes of effective communication skills

Requirements

Description

The Business Analysis Competencies: Personal Skills (IIBA-ECBA) is the 12th course of the Business Analysis Certification Program which includes a total of 14 courses. This course is the first in a two-part series on business analysis competencies, or underlying competencies, as they're called in the BABOK Guide.

These competencies represent skills and knowledge that all business analysts should have in order to excel at their jobs. There are six categories of competencies altogether, and in this course we'll be looking at three of them: analytical thinking and problem solving, communication skills, and interaction skills.

Analytical Thinking and Problem Solving

1. Creative and Visual Thinking2. Conceptual and Systems Thinking3. Decision Making and Problem Solving4. Exercise: Analytical Thinking Core Competencies

Interaction Skills

1. Teamwork, Facilitation, and Teaching2. Leadership and Negotiation Skills3. Exercise: Interaction Core Competencies

Effective Communication Skills

1. Communication Skills Overview 2. Verbal Communication3. Nonverbal Communication4. Written Communication

5. Effective Listening Skills6. Exercise: Communication Core Competencies

You can use this course to improve your business analysis knowledge and abilities and to obtain the certifications provided by the International Institute of Business Analysis.

That's it! Now go ahead and push that "Take this course" button and see you on the inside!

Who this course is for:

Individuals ready to develop their business analysis skills, knowledge and behaviors as practicing business analysis professionals.



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