What you'll learn

Telecommunications Fundamentals
History of Telecommunications
What is a Telecom Enterprise Communications System
What is a PBX System
What is SIP PBX Systems
Artificial Intelligence and Communications in the Enterprise
Learn advanced concepts of Telecom Enterprise Systems
Design Highly Resilient and Scaleable Telecom Solutions with Artificial Intelligence
Learn Architecture of Cloud Communications
Become Intimately Familiar With The Telecom Platform for big Corporations
Become A Telecom Guru

Requirements

You can set up an Avaya Support Account for documentation downloads (you can use the free individual subscription)
A Windows, Linux or Mac PC/Laptop

Description

Note: Our course material, like the Avaya certification exams, are continually evolving. We have released a new version of the 2019 course, with a stronger and deeper focus on architectures in general, high availability, and the services you do need to know in greater depth. We will be updating the content with new features.

Are you looking for Avaya Training?

Avaya Certification is fast becoming the must have certificates for any IT professional working with corporate Enterprises. Most of the mayor banks and financial institutions rely on Avaya. This course is designed to help you pass the Avaya Exams. Even if you have never logged in to the Avaya platform before. No programming knowledge needed and no prior Avaya experience required. With this Avaya knowledge under your belt (and optionally after completing our Avaya Developer Training - also available on Udemy), you will be in high demand by many employers and you can command a superior salary providing Artificial Intelligence services for Enterprise Corporations.

In this course we will start with a broad overview of the Telecom platform, the history, the evolution and then deep dive into the individual elements of the Avaya platform. You will explore SIP PBX, Unified Communications, Contact Center, Omnichannel, Automation, Artificial Intelligence, etc.

Who this course is for:

Any student that wants to learn Telecom and Telecom Cloud
Any student that wants to learn Artificial Intelligence
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