$19.99 | Created by John Courtenay | Last updated 8/2019
Duration: 30 | Video: h264, 1280x720 | Audio: AAC, 44 KHz, 2 Ch | 418 MB
Genre: eLearning | Language: English + Sub | 16 lectures

What you'll learn

If you are an end user, how to fix the most common issues with your office PC that would normally require contacting IT support

If you work on a helpdesk, how to fix the most common issues that end users usually contact you about

A quick overview into GDPR and how it affects you as an end user

How to setup network printer objects yourself

How to correctly setup your monitors so they are the correct way around when moving your mouse

Requirements

To be able to use a computer in an office environment as an end user (i.e. be able to use Office applications and browse the internet)

Description

This course assumes that you have some previous knowledge on how to use a computer and covers the basic IT issues that can come up in a company on a daily basis, assuming your PC is running Windows XP, 7 or 10, covering everything from installing missing printers to troubleshooting problems with email messages. Some examples of included modules are as follows:
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Physical Checks
When Your PC is Slow
Identify Your Operating System
Hostnames and IP address
Monitor Settings Overview

Who this course is for:

People who use computers on a daily basis but would like to be able to solve basic issues themselves without having to ring IT support
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