At every stage of your career and in every professional role, feedback is tricky. Giving it in such a way that it's accurate, openly received, and effective. Taking it in without unnecessary anxiety or defensiveness. But regardless of your role, having a coach in your corner is an invaluable asset. This course teaches you how to give and receive feedback in ways that benefit the professional growth of the individual and the organization, leading to more creativity and innovation. Instructors like Tim Harford, the "Undercover Economist," and Harvard Law lecturer Sheila Heen, explain how you can coach others effectively, give unbiased and useful feedback, and understand feedback as essential to growth.

This course includes videos from:
Robert S. Kaplan, president of the Federal Reserve Bank of Dallas
Michelle Tillis Lederman, author focusing on workplace communications and relationships
Sheila Heen, partner at Triad Consulting Group and lecturer at Harvard Law School
Valerie Purdie Greenaway, director of the Laboratory of Intergroup Relations and the Social Mind
Tim Harford, economist, author, columnist for the Financial Times