Administrative Management, 4th Edition
Juta | English | 2016 | ISBN-10: 1485121272 | 554 pages | PDF | 9.83 mb
By Ferreira, E ; Erasmus, A ; Groenewald, D

Administrative Management was written specifically for people working in the field of administrative management, as well as those studying administrative management at higher education institutions.
This up-to-date information source will provide both prospective and current information managers and office professionals with the necessary knowledge and insight into information management. It will enable them to manage the information needs of the organisation so that timely, relevant and accurate information is available to managers at all levels so that they can make meaningful decisions.

Contents Include:
Introduction to the field of administrative management: The role of administrative management within an organisation
Information systems
Information and knowledge management
The administrative support function
The basics of communication
Written Communication
Electronic Communication
How to conduct effective meetings
The Office: Office Design and Layout
The office environment
The Virtual Workplace
Quality Administrative Management
Productivity, workflow and office procedures in the administrative office
The role of information systems
Management in the administrative environment: Planning and Time Management
Organising in the administrative function
Leading in the administrative function
Controlling office activities
Problem-solving and decision-making
Managing cultural diversity
Business Ethics
Risk and safety management for the administrative manager.

Of Interest and Benefit to:
This book is rocommended for newly updated resource will provide both prospective and current information managers and office professionals with the necessary knowledge and insight into information management. It will enable them to manage the information needs of the organisation so that timely, relevant and accurate information is available to managers at all levels to assist them in making meaningful decisions.



Key Benefits:
Grounded in research on the roles and responsibilities of managers and administrative practitioners within different organisations in South Africa, topics include: The role of administrative management within an organisation
Information systems, office systems and the management of information
Written and electronic communication
Meetings and meeting procedures
Office layout, environment, equipment and furniture
The virtual workplace
Office procedures, workflow and productivity
Planning, organising, leading, control and problem solving
Managing cultural diversity
Business ethics
Risk management and loss control.