MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 13.7 GB | Duration: 15h 21m
Enterprise Desktop Support Technician
What you'll learn
Understand the effective methodologies of troubleshooting Windows 7 desktop devices
Troubleshoot startup issues on a Windows 7 device
Troubleshoot client-configuration failures and Group Policy object (GPO) application issues
Troubleshoot hardware device, device driver, and performance issues
Troubleshoot network connectivity issues in PCs
Troubleshoot remote connectivity issues
Troubleshoot logon and resource access issues
Description
The 70-685: Enterprise Desktop Support Technician training course is ideal for the IT support staff responsible for day-to-day troubleshooting of the end-user devices running on Microsoft Windows.